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Policies

PAINLESS RETURN POLICY

Peak Sports will accept returns of items purchased new accompanied With a proof of purchase within 90 days of purchase. New. unused items with original packaging will be refunded using the original payment type. Items without packaging or used items in good condition that can be sold at the Peak Sports Annex will be refunded as in-store credit. The amount of credit will be 50% of the price paid. This policy does not apply to items purchased from the consignment store, any items that present a health or safety risk, or special ordered items that are not regularly stocked.

HOLIDAY RETURNS

Christmas exchanges/returns will be accepted until February 1.

NON-RETURNABLE ITEMS

Due to State Health Regulations we are unable to accept returns on swimwear or underwear.

Due to safety concerns we are unable to accept returns on climbing hardware and ropes.

WARRANTY

Warranty is provided by the manufacturer. If we are able to verify your warranty without contacting the manufacturer, we will issue you a 100% refund. If we are unable to verify your warranty prior to contacting the manufacturer, we will work to resolve the warranty on your behalf in a timely manner.

LAYAWAYS

Layaways require 1/3 deposit and must be paid in full within 60 days. We are unable to offer a refund on layaways after the initial 30 days.

SPECIAL ORDERS

Special orders do not qualify for return, exchange, or credit. We will make every effort to ensure our customer's satisfaction.

PRICES AND INFORMATION

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. We strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

PRICE MATCHING

Peak Sports will match any (shipped) price from any source on anything we have in stock. We must be able to verify the lower price.

PRIVACY

Thank you for reviewing our policies regarding any personal information you may choose to provide at our website. We take your privacy very seriously and carefully protect any and all information entrusted to us. We only collect information that helps us serve you better and that you voluntarily provide. We do not share your information with anyone else unless you've approved of such sharing in advance.

What Information We Collect

The following types of information may be collected at this website (if you volunteer it):

  • Your e-mail address
  • Your first and last name
  • Your street address, city, state and ZIP Code
  • Pertinent information specific to an event or activity (where relevant)

More About E-Mail and Postal Addresses

If you supply us with your e-mail and/or postal addresses, and do not specify otherwise, you may receive periodic messages from us with information on new products, services, or upcoming events.

If later you decide you no longer wish to receive such messages, you may let us know by sending an e-mail, calling, or writing us. To ensure we correctly identify you (many names are similar), please be sure to include your complete name and address and all e-mail addresses that may be associated with your record. This helps us accurately locate your information in our file. Such information will only be used to comply with your request.

If you would like to see your contact information we have on file, please stop in or let us know to what address you'd like us to send a copy.