100% SATISFACTION GUARANTEE
We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we will replace it or give you a refund. Please read "Returns" below for more information.
We will gladly accept returns on non-sale items accompanied by receipt within 30 days of the purchase date. Items must have all original tags attached and packaging intact to ensure the item has not been used and clothing has not been worn.
If the above requirements are met, we offer:
- An exchange
- Store credit
Christmas exchanges/returns will be accepted until February 1.
Due to State Health Regulations we are unable to accept returns on swimwear or underwear.
Due to safety concerns we are unable to accept returns on climbing hardware and ropes.
Warranty is provided by the manufacturers. Peak Sports must return defective merchandise to them. The manufacturer will repair or replace the item at their discretion. All garments returned for warranty must be freshly laundered by the customer. Please be sure to always follow care instructions on garments when cleaning or laundering!
Layaways require 1/3 deposit and must be paid in full within 60 days. We are unable to offer a refund on layaways after the initial 30 days.
Special orders do not qualify for return, exchange, or credit. We will make every effort to ensure our customer's satisfaction.
PRICES AND INFORMATION
Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. We strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!
Peak Sports will match any (shipped) price from any source on anything we have in stock. We must be able to verify the lower price.
Thank you for reviewing our policies regarding any personal information you may choose to provide at our website. We take your privacy very seriously and carefully protect any and all information entrusted to us. We only collect information that helps us serve you better and that you voluntarily provide. We do not share your information with anyone else unless you've approved of such sharing in advance.
What Information We Collect
The following types of information may be collected at this website (if you volunteer it):
- Your e-mail address
- Your first and last name
- Your street address, city, state and ZIP Code
- Pertinent information specific to an event or activity (where relevant)
More About E-Mail and Postal Addresses
If you supply us with your e-mail and/or postal addresses, and do not specify otherwise, you may receive periodic messages from us with information on new products, services, or upcoming events.
If later you decide you no longer wish to receive such messages, you may let us know by sending an e-mail, calling, or writing us. To ensure we correctly identify you (many names are similar), please be sure to include your complete name and address and all e-mail addresses that may be associated with your record. This helps us accurately locate your information in our file. Such information will only be used to comply with your request.
If you would like to see your contact information we have on file, please stop in or let us know to what address you'd like us to send a copy.